Edit, reorder, and the draft-to-live lifecycle

How an experience moves from draft to live to finished, and what you can change along the way.

Before you start

You need an experience in your account. See Create your first experience if you haven't made one.

Every experience moves through a few stages. Knowing which stage you're in tells you what you can still change.

Draft — You're still building. The experience hasn't been activated yet. You can change anything: add, edit, reorder, or delete steps; rename the experience; swap the cover photo.
Ready — You've activated the experience and it has a code, but no one has connected yet. Your dashboard shows it as READY.
Live — Your player has connected with the code and is walking through the steps. Your dashboard shows it as LIVE and you can watch their progress in real time.
Finished — Your player has completed the last step. The experience is done, the player has their memory wall, and you can no longer activate it again. Your dashboard shows it as COMPLETED.

Your dashboard groups your experiences into these stages so you can see at a glance what's a draft, what's ready, what's live, and what's done.

Once an experience is activated and a player is connected, most editing still works — with two sensible limits that protect the memory:

Steps that haven't been reached yet can still be edited. Change the name, description, photo, hint, code, or unlock time on any step your player hasn't unlocked.
Steps your player has already completed are frozen. You can't edit or delete a completed step, so the memory always matches what actually happened.
You can't reorder steps once the experience has started. As soon as any step is completed, the order is locked.

Open your experience in the step editor.
Drag a step in the list to a new position. The steps renumber to match the new order.
The new order saves on its own.

You can only do this while the experience is a draft (or activated but not yet started). Once a player has completed a step, reordering is closed.

Open your experience and select the step you want to change.
Update any field — name, description, photo, hint, unlock method, code, or time.
Select Save step. Your changes apply to that step.

Open the step you want to remove.
Select the delete option for that step.
The step is removed, and every step after it moves up to close the gap (so your numbering stays continuous).

You can't delete a step that's already been completed.

Build freely as a draft. Drafts are the safe place to experiment — nothing is locked until you activate and your player starts.
Frozen steps are a feature, not a bug. They keep the memory wall honest: what your player sees at the end is exactly what they did.
Deleting a draft you no longer want frees up a slot. There's a limit on how many drafts you can have at once, so clear out ones you've abandoned.

“You can not reorder steps once the experience has been started” → A step has already been completed, so the order is locked. You can still edit upcoming steps, just not move them.
“Your step has already been completed and can not be deleted.” → That step is frozen because your player finished it. It stays as part of the memory.
“… has been completed and can no longer create new activation codes” → The experience is finished. You can't reactivate a completed experience.
“Your experience can not be deleted at this time.” → A purchased experience that's currently in play can't be deleted yet. If this keeps happening, contact support with the code shown in the message.